Copyright Policy

The contents of this website may not be reproduced partially or fully, without due permission from the Department of Telecommunications, Government of India. If referred to as a part of another publication, the source must be appropriately acknowledged. The contents of this website can not be used in any misleading or objectionable context.

Hyper Linking Policy

External links present on the website

The links to other websites/portals may be placed for your convenience. We are not responsible for the contents and reliability of the linked websites and do not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this website should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked pages.

Links to this website by other websites/portals

Prior permission is required before hyperlinks are directed from any website/portal to this website. Permission for the same, stating the nature of the content on the pages from where the link has to be given and the exact language of the Hyperlink should be obtained by sending a request at diruds-dot@nic.in.

Privacy Policy

We do not collect personal information for any purpose other than offering the service(s) available through this website. Our website never collects information or creates individual profiles for commercial marketing. If at any time you believe the principles referred to in this privacy statement have not been followed, or have any other comments on these principles, please notify the concerned through the contact us page.

Content Contribution, Moderation and Approval Policy (CMAP)

Following this policy, we provide a role based Content Management system. This CMS helps the website team in giving role specific access of administrator panel to different users. The Web administrator will also be able to manage information specifically meant for internal use, which may be viewable to other members after the successful login. Admin can create the users by assigning him a particular role and Module to which functions of a particular user are limited.

Web Content Review Policy

The web Administrator and the assigned Personnel's will have the responsibility for periodically reviewing the content of the website in respect of their respective domains and keep the information Up to Date. A proper workflow should be followed before final updation of content on the website.

These roles are:

• Creator: These are the content creators. Their responsibilities are to add/edit/delete respective content on the website and send it for approval.
• Moderator: Their responsibilities are to approve the content coming from the creators.
• Publisher: A publisher could edit and review the content. He is responsible for publishing the content on the website.

These personnel would be appointed by the Web Administrator and would be responsible for overall quality and quantity of information on the Website. The Web Administrator will be responsible for overall supervision to ensure that authentic and updated information are available on the website.

CMAP policy ensures the following activities on the Website:

• All information about the department, useful for the citizens and other stakeholders, is present in the "About Us" section and mechanism is in place to keep the information up to date.
• The validity of the scheme has been mentioned.
• Mechanism is in place to ensure that all the Citizen Services, Forms, Documents and Schemes are registered with the respective repositories of the National Portal.
• Note: Web information Manager should register all the relevant documents with National Portal and is advised to visit National Portal www.india.gov.in for the same.
• Website is free from offensive/discriminatory language.
• Content is compiled and packaged with citizen orientation.
• Clear and simple language has been used throughout the website.
• The language is free from spelling and grammatical errors.
• Documents / pages in multiple languages are updated simultaneously.
• All information, which is of direct importance to the citizen, is accessible from the Homepage.
• Text is readable both in electronic and print format and the page prints correctly on an A4 size paper.
• There is adequate contrast between text and background color.
• Alternate text is provided for non text elements (e.g. images).
• Web pages do not contain any content that flashes for more than three times in a second.
• There is a mechanism to control scrolling, blinking content. To address this, We have provided Manual Start and Stop wherever required.
• Website ranks in the first five results on major search engines when searched with relevant keywords.
• It has been ensured that all stationery of the department as well as advertisements/public messages issued by the concerned Department prominently display the URL of the web site.

Content Archival Policy

Content Archival Policy is not needed as there are no outdated documents or announcements on the portal.

Website Security Policy

As per the policy, the security audit of the websites and web portals is done and valid security audit certificate are maintained.
Note: A periodic check on the requirement of security certificate is recommended to the web information manager.

Website Monitoring Policy

Under the Website Monitoring Policy, it is advised to monitor periodically to address and fix the quality and compatibility issues around the following parameters:

• Functionality:

  All modules of the website are tested for their Functionality for their smooth working.

• Performance:

  All important pages of the website are tested for the download time.

• Broken Links:

  The website is thoroughly reviewed to rule out the presence of any broken links or errors.

Contingency Management

The presence of the website on the Internet and that the site is fully functional all the times is very important. It is expected of the Government websites to deliver information and services on a 24X7 basis. Hence, all efforts are made from User Department Web Information Manager to minimize the downtime of the website as far as possible. In case of any defacement and data corruption, quick action is taken by the respective authorized personnel for the same.

Terms & Conditions

Though all efforts have been made to ensure the accuracy and correctness of the content on this website, the same should not be construed as a statement of law or used for any legal purposes. The web contents are subject to change without any prior notice from Department of Telecommunications  website.